Speaker's Profile

Chrystina (Tina) Giorgio is president and CEO of ICBA Bancard®, the largest national credit card program exclusively for the nation’s community banks. She joined the company in 2016 and focuses on developing strategies to leverage the brand among current and new customers.

A former community banker with 30 years of experience, her expertise includes payment systems, digital banking, risk and fraud, vendor management, marketing, and client service. In addition, Giorgio has served on several boards and committees with the Federal Reserve, NACHA, and other industry organizations.

Giorgio holds a MBA from UMass Amherst’s Eisenberg School of Management and a BS in Business Management from the University of Maryland University College.  She completed graduate work at the BAI program in Operations and Technology Management for Banking and Financial Services at Vanderbilt University and Stonier Graduate School of Banking with a Wharton Leadership Certification.  She has been an Accredited ACH Professional (AAP) since 1993.

Topic: How the Pandemic Changed the Way We Pay and What the Future May Hold

The pandemic created significant shifts in how customers shop and pay for goods and services. While the country is “returning to normal” some of the behaviors that customers adopted will never be the same.  Examine how the pandemic has altered consumer payments trends (possibly forever), with focus on consumer credit card purchasing behavior.

Learn about the role of innovation in the future of payments and what that means in terms of competitive risk, speed to market, faster payments, and regulation.  Speaker(s):

About ICBA Bancard

ICBA Bancard is the wholly owned payment services subsidiary of the Independent Community Bankers of America® (ICBA) and has been managing payments solutions for the nation's community banks since 1985.

ICBA Bancard’s advocacy, education, and marketing support are valued benefits to clients of all sizes that trust ICBA Bancard for their payments needs.

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